Patient Information

Dentist Surrey BC

Best Dental Team in Surrey

Experience the best dental team in Surrey! We extend a warm welcome to new patients and look forward to serving you and your family with exceptional care.

If you are looking for a compassionate team in Surrey, please contact us anytime! We offer easy online booking or you may contact our clinic to speak to a team member.

Your First Visit

Prepare for your first visit with us:

Digital Patient Forms: To save time, we offer digital patient forms for your medical and dental history. You can conveniently complete them online. Look for our email after you book your first appointment!

Paper Forms: If you prefer paper forms, please arrive 10-15 minutes early for your appointment to fill them out in our office. Alternatively, you can download the New Patient Form from our website and bring it with you.

Insurance Information: Don't forget to bring your insurance details. This helps us estimate your out-of-pocket expenses in advance.

Treatment Plan: After your initial examination, your dentist will create a personalized long-term treatment plan. They'll answer your questions and provide cost estimates before any procedures begin. Your oral health is our priority!

Scheduling, Reminder and Cancelations

Your time is valuable to us:

Timely Reminders: We'll send automated email and text reminders before your appointment to ensure you're well-prepared.

Respect for Your Time: We strive to maintain our schedule, but if you need to reschedule, please let us know 48 hours in advance. Your consideration is greatly appreciated.

Fees and Payments

Transparent and convenient payment options:

Accurate Fee Estimates: We're committed to providing you with precise treatment cost estimates upfront. We adhere to the BC Dental Association Fee Guide.

Insurance Billing: We offer direct billing to your insurance company for added convenience.

Your Responsibility: Any uncovered amounts by your insurance plan are your responsibility and should be settled at the time of your appointment.

Payment Methods: We accept various payment methods, including cash, cheque, debit, and credit cards.

Financial Planning: We understand that dental care expenses can vary. If you have any financial concerns or questions, please don't hesitate to reach out. We're here to help you plan for your dental needs.

Seamless insurance and MSP coverage:

Direct Billing: We offer hassle-free direct billing for the majority of insurance plans. No paper forms are required; we'll handle your insurance claim electronically.

MSP Provincial Insurance: Our office also accepts Medical Service Plan (MSP), the provincial insurance program that covers essential dental services for British Columbia residents. 

 

We're dedicated to making your dental experience as convenient and accessible as possible.

Surrey Dental News

Dental Care Tips While Traveling | Dentist in Surrey BC

Welcome to Strawberry Hill Family Dental, your trusted dentist in Surrey BC. Traveling can throw off your routine, but fear…

One Tool for Better Gum Health | Surrey BC Dentist

Welcome to Strawberry Hill Family Dental, your trusted Surrey BC dentist office dedicated to keeping your smile healthy and vibrant.…

The Benefits of Adult Dental Sealants | Dentist in Surrey BC

Although dental sealants are often associated with pediatric dentistry, they can be a beneficial option for adults as well. A…
dentist surrey bc